Payment Solution
bill presentment and payment.


Alchem-e™ Pay makes it easier by offloading the management of infrastructure, software, and customer communications to a more productive model. This new model is simple because you already print and mail your bills, so send those same print files into Alchem-e™ Pay and it takes care of the rest. The documents are securely stored; email notifications are automatically sent to the consumers, and they quickly pay using a pre-built Alchem-e™ Pay website branded for you. That’s it. Fast, secure, and more people will pay online because Alchem-e™ Pay includes a marketing engine that drives up adoption.
Benefits of Alchem-e™ Pay

Get paid faster
Intuitive and easy-to-use platform that your customers will love to use, coupled with an incredibly powerful behind-the-scenes workflow engine and proven templates to increase customer satisfaction, reduce costs, boost revenue , drive digital adoption and optimize the experience.

Increase digital adoption
Innovative marketing workflows, an incredible user experience, unique messaging for paperless billing adoption and so much more. Enjoy higher customer satisfaction, client retention, reduced print and mail costs, decreased customer service calls and a more efficient payment process with Alchem-e™ Pay.

Get started quickly
Using Alchem-e™ Pay is easy. We’ve simplified the process to get you up and running faster without the need for IT involvement. Alchem-e™ Pay plugs into workflow just like a printer.

Create happy customers
At the end of the day, your customers are the most important stakeholder. Providing them with a practical and streamlined way to make their payments is the best way to build a trustworthy and long relationship with them. Don’t just focus on payments, create happy customers.
How Does It Work?
Alchem-e™ Pay for Government Services
Racami’s Alchem-e™ Pay simplifies doing business with government agencies by integrating multiple services including electronic bill presentment and payment into a single connected dashboard for the ultimate Citizens Experience Management.
Go beyond getting paid, Alchem-e™ Pay manages the full aspect of your counties bill presentment and payment including back-office administration.
- Communications for faster and better adoption of electronic payments
- Process Automation, Tracking, Performing Tasks
- Bill composition and printing
- Integration services with the existing environment