Proven

Payment Solution

We take the pain out of online payments. Automated digital
bill presentment and payment.
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Instantly present bills and take payments online with little to no IT involvement.
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Alchem-e™ Pay makes it easier by offloading the management of infrastructure, software, and customer communications to a more productive model. This new model is simple because you already print and mail your bills, so send those same print files into Alchem-e™ Pay and it takes care of the rest. The documents are securely stored; email notifications are automatically sent to the consumers, and they quickly pay using a pre-built Alchem-e™ Pay website branded for you. That’s it. Fast, secure, and more people will pay online because Alchem-e™ Pay includes a marketing engine that drives up adoption.

THE MULTICHANNEL EFFECT:

Modernizing Your Payment Model to Serve Consumers First

With Matt Mahoney & Kaspar Roos

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Step 1: Onboarding

– 1 to 5 days

– Merchant accounts

– Consumer Preferences

– Opt: Add link to Alchem-e™ Pay

Step 2: Production

Send print jobs to Alchem-e™ Pay

(Same print file that goes to the printer)

Step 3: Digital Payments

Alchem-e™ Pay handles the communications and payment processing

The Payment Experience

– Self register to creat an account

– White labeled site

– Customizable ad space

The Payment Experience

– View payments due

– Review statements

– Check payments history

The Payment Experience

– Add saved payment method

– Pay multiple invoices

– Schedule payments

– Control reminders

– Manage communications preferences

Benefits of Alchem-e™ Pay

Design Icon

Get paid faster

Intuitive and easy-to-use platform that your customers will love to use, coupled with an incredibly powerful behind-the-scenes workflow engine and proven templates to increase customer satisfaction, reduce costs, boost revenue , drive digital adoption and optimize the experience.

 

Collaboration Icon

Increase digital adoption

Innovative marketing workflows, an incredible user experience, unique messaging for paperless billing adoption and so much more. Enjoy higher customer satisfaction, client retention, reduced print and mail costs, decreased customer service calls and a more efficient payment process with Alchem-e™ Pay.

 

Workflow Proofing

Get started quickly

Using Alchem-e™ Pay is easy. We’ve simplified the process to get you up and running faster without the need for IT involvement. Alchem-e™ Pay plugs into workflow just like a printer.

Production Proofing

Create happy customers

At the end of the day, your customers are the most important stakeholder. Providing them with a practical and streamlined way to make their payments is the best way to build a trustworthy and long relationship with them. Don’t just focus on payments, create happy customers.

 

How Does It Work?

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Get paid Faster

Is collecting payments a nightmare for your organization? We get it. Payments should be as simple as clicking a button. We designed Alchem-e™ Pay to be just that. An intuitive and easy-to-use platform that your customers will love to use, coupled with an incredibly powerful behind-the-scenes workflow engine and proven templates to increase customer satisfaction, reduce costs, boost revenue, drive digital adoption and optimize the experience
Download Brochure

Increase Digital Adoption

Grow your business with Alchem-e™ Pay by increasing digital adoption with innovative marketing workflows, an incredible user experience, unique messaging to drive paperless billing adoption and so much more. Enjoy higher customer satisfaction, client retention, reduced print and mail costs, decreased customer service calls and a more efficient payment process with Alchem-e™ Pay.

Learn More

Get Started Quickly

Using Alchem-e™ Pay is easy. We’ve simplified the process to get you up and running faster without the need for IT involvement. Alchem-e™ Pay plugs into workflow just like a printer.

Learn More

Create Happy Customers

At the end of the day, your customers are the most important stakeholder. Providing them with a practical and streamlined way to make their payments is the best way to build a trustworthy and long relationship with them. Don’t just focus on payments, create happy customers.

Learn More

Alchem-e™ Pay for Government Services

Alchem-e Pay for Government Services
The future of Payment processing and Citizen Experience Management is here.

Racami’s Alchem-e™ Pay simplifies doing business with government agencies by integrating multiple services including electronic bill presentment and payment into a single connected dashboard for the ultimate Citizens Experience Management.

Go beyond getting paid, Alchem-e™ Pay manages the full aspect of your counties bill presentment and payment including back-office administration.

  • Communications for faster and better adoption of electronic payments
  • Process Automation, Tracking, Performing Tasks
  • Bill composition and printing
  • Integration services with the existing environment
Download Government Brochure
Discover the power of collaboration!
Schedule demo